The pool has become an important destination for resort guests—part day club, part nightclub, and all-weather watering hole
Is your resort filled with loyal, influential, high-value customers who rave about your property to their peers? If not, you’re systematically shortchanging your bottom line.
As gaming markets continue to mature, the engine of growth is shifting away from new construction to the renovation of existing properties
Hotel rooms are an essential part of resort branding and a vital way to convey guest importance. Here’s how three operators have invested in their hotels.
Maximize the value of your Restaurants and Bars with the right Product, Positioning, Pricing, Processes and People
New ways to maximize ROI at the dayclub, nightclub and pool
In the modern casino resort, entertainment is turning the tables for more profitability.
A great uniform affirms brand identity, complements a resort’s design, and brings its story to life
Nationally known franchises have made a strong showing in casino F&B. People know and trust the brands. And so do operators.
The Vegas shopping experience spans everything from kitschy souvenirs to Armani, Versace and Valentino. Here’s what Las Vegas gets right about retail—and what’s working at other resorts.
How new revenue management technologies use customer intel to create actionable business strategies
Studio City to transform Macau market with massive non-gaming attractions
Understanding the Chinese millennial leisure traveler
Casino Design’s annual roundtable with design and construction experts
Tribal casinos renovate and reinvent for magnified appeal
How the resort pool went from wasted space to the life of the party
Tribal casinos use non-gaming revenue to expand their brands
Design plays a critical role in each of the three pillars of the customer experience—food, service and atmosphere.